1. Customer Enquiry
Customers can contact us at:-
i) Suree Food Website – www.sureefood.com
ii) Suree Food Office Email:
sureefoodind@gmail.com
iii) Suree Food Office Number: +604-425 0993 / +6019-281 9018
2. Business Consultation
We carefully listen to our customers’ requests and provide detailed suggestions. Our extensive experience enables us to propose the best plan that meets their requirements.
3. Quotation
We will issue an official quotation to our customers. This includes the price per carton/drum and payment details.
4. Order
The customer places an order after accepting the OEM agreement.
OEM agreement will be attached in a separate file.
5. Obtain Customer Info
Customers provide their company information, logo (Adobe Illustrator/ PDF), and barcode (if any) for label/carton artwork design.
The customer could also send us ready-made artwork in Adobe Illustrator/PDF format.
We will then compile all the necessary information from customers and forward it to our supplier for label/carton artwork design.
6. Artwork Confirmation
The artwork design must be confirmed by the customer with a signature and company stamp.
Once the artwork is confirmed by the customer, any revision at this point is strongly discouraged. If revisions are necessary, the customer will be responsible for any additional charges incurred as a result of the additional modifications.
Customers must make advance payment for the mold creation and label to our supplier before we proceed with label printing.
7. Production
Production will start immediately after the printed labels and cartons are received. Customers are advised to inform us in advance of rush order requests.
8. Delivery
Products are shipped out to customers within 3-14 working days.
